CONTACT US
We're here to help! If you have any questions, concerns, or feedback, please don't hesitate to reach out to us. Our customer service team will do their best to respond within 1-2 business days.
You can reach us at support@aurchic.com. We aim to respond to all inquiries within 1-2 business days.
Contact Form
Prefer to write to us directly? Use our Contact Form and we'll get back to you as soon as possible.
Frequently Asked Questions
You may find the answer to your question in our FAQs. We've compiled answers to the most common questions about orders, shipping, returns, and more.
Order & Shipping Inquiries
For questions about your order status, shipping, or delivery, please include your order number in your message so we can assist you more quickly.
Returns & Refunds
If you'd like to initiate a return or have questions about our refund policy, please contact us at support@aurchic.com with your order details and reason for return.